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Things to consider while choosing a mobile repair service provider

Mobile phones have pervaded in our lives to such an extent that life seems quite impossible without them. This is rightly the era of smartphones and iPhones which suggests that these days every other person owns a mobile phone and nearly half of them have already approached a mobile repair service to get their damaged phone fixed. Because no matter how careful you are with your handset sometimes you just cannot avoid it from getting damaged. Whether you are dealing with a broken screen or the damage caused by accidentally dropping it in water, some sort of measures would be required to fix it. However, finding a genuine mobile repair service provider is not always an easy task. Regardless of the damage caused to your phone finding a good repair service is important. However, if you are not sure which service provider to approach you needs to consider few things before you get your phone repaired?

Some of the important things to consider when finding a mobile phone repair are:

Warranty

Warranty is an important factor to consider when searching for a repair centre. If your technician or service provider offers a service warranty then it shows that he is confident about his services. On the other hand if he refuses you the service warranty after repairing the phone then maybe you should go and find another repair centre. Generally, repair centers offer a warranty of 2 weeks to 1 year. Whatever might be the scenario you should always check it before you get your phone serviced.

Home service

If you don’t have the time to go to the repair centre you can opt for an online repair centre that offers home repair service. Ask them if they have free pick and drop service. It is not only convenient but also involves least hassle when getting your phone fixed.

Expertise

Always make sure to check the technician’s skill and expertise wherever it is possible. It is always important to go for someone who has enough knowledge in the field. No matter how desperately you need the service you would never want to go to someone who has just started in this field. When getting your phone repaired you would expect somebody having years of experience in repairing all sorts of mobile phones and knows what is he doing. If you are not sure about his skill you can further ask the technician whether he has undergone the required training to deal with these sorts of repair issues or not?

Location

Location is also an important factor to consider when finding a repair shop. Before you decide on a repair shop consider various factors such as if it is easily accessible to you or not, can you reach there by walking, if a five minute drive would be enough to reach there, is it situated on the way from where you can easily pick and drop it etc. The repair shop should be easily accessible to you. Hence, it is an important factor to consider when choosing a mobile repair shop.

Customer Feedback

Checking customer feedback is always a good idea before approaching a service centre as it will give you some insight into the type of services they offer. If there is lots of negative feedback then maybe you should approach another service provider.

Price

Cost is a big factor when getting your mobile phone repaired. Hence you should always consider it before approaching a service centre. Most of the repair shops offer cheap mobile repair services. However, don’t let cost compromise on the quality of the service. Similarly, higher cost doesn’t always mean better service. You should do all sorts of checks about the cost and quality of repair offered by the service provider. Also check if you will be required to pay any hidden service charges once you get your mobile back. If you are not satisfied with their claim you should get your mobile phone repaired at some other place.

Turnaround time

Given the level of dependence on mobile phones for our day to day activities it has become difficult to stay away from our mobile phones for longer period of time. When you approach a mobile repair centre ask them how soon you can get your mobile phone back. Generally it doesn’t take more than few hours to fix minor bugs. If, however, your phone has encountered some serious software issues this might take a day or two. But various other factors such as long line of customers, non-availability of technicians can delay it. Hence, always make sure to ask for a fixed time when you will be able to get your mobile phone back. At Togofogo you will be able to get the best things in terms of service, repair and other things like sale, purchase of mobiles etc.

2 thoughts on “Things to consider while choosing a mobile repair service provider

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